Privacy policy

1. Introduction

saleclothingus ("we", "us") values your privacy. This policy explains how we collect, use, store, and protect your personal data when you use our website (saleclothingus.com) or purchase our thermal mugs and ceramic cups. By using our services, you agree to the terms of this policy.

2. Data We Collect

We collect only necessary personal data to process orders and provide support:
  • Contact information (name, email address, phone number, shipping/billing address)
  • Payment details (processed securely via third-party payment providers; we do not store full payment information)
  • Order history (products purchased, order dates, delivery details)
  • Website usage data (e.g., pages visited, browser type) via cookies (see Section 4)

3. How We Use Your Data

Your personal data is used for:
  • Processing and delivering your orders (including communicating with carriers)
  • Sending order confirmations, tracking updates, and customer support responses
  • Resolving issues (e.g., returns, refunds, product inquiries)
  • Improving our website and product offerings (using anonymized usage data)
We will never share your data with third parties for marketing purposes without your explicit consent.

4. Cookies

We use essential cookies to operate our website (e.g., to remember your cart). You can disable non-essential cookies via your browser settings, but this may affect website functionality.

5. Data Security

We implement industry-standard security measures (e.g., encrypted data transmission, secure servers) to protect your personal data from unauthorized access, disclosure, or modification. However, no online data transmission is 100% secure—we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only as long as needed to fulfill the purposes stated in this policy (e.g., until your order is completed and returns/refunds are processed). After that, we securely delete or anonymize your data.

7. Your Rights

Under GDPR (General Data Protection Regulation), you have the right to:
  • Access, correct, or delete your personal data
  • Request a copy of your data
  • Object to the processing of your data (where applicable)
  • Withdraw consent at any time (if you previously agreed to marketing communications)
To exercise these rights, contact us using the details below.

8. Third-Party Services

We use third-party service providers (e.g., payment processors, shipping carriers) to assist with our operations. These providers only access your data to perform their services and are bound by privacy obligations to protect it.

9. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be posted on our website with a revised "Last Updated" date. Your continued use of our services after changes are made constitutes acceptance of the new policy.

10. Contact Us

For privacy-related questions, requests, or concerns:
  • Address: 50 Rue Kervégan, Nantes Pays-de-la-Loire 62452, France
  • Phone: +33670442743
  • Email: support@saleclothingus.com